Return and Refund Policy

At MERLIONA SELECT, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our return and refund policy below.

Return Policy

  • We accept returns within 7 days from the date you receive your order.

  • To be eligible for a return, items must be:

    • Unused, unworn, and in original condition

    • Returned in the original packaging

    • Accompanied by proof of purchase (order number or receipt)

  • Items that do not meet these conditions may not be eligible for a return.

Exchange Policy

  • Exchanges are accepted within 10 days from the date you receive your order.

  • If you wish to exchange an item for a different size, color, or model, please contact us first to confirm availability.

  • Exchanges are subject to product availability.

Non-Returnable Items

Certain items may not be eligible for return or exchange, including:

  • Items that have been used or damaged by the customer

  • Items returned after the allowed return or exchange period

  • Final sale or clearance items (if applicable)

Refund Process

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method.

Refund Timeframe

  • Customers can expect to receive their refund within 5–10 business days after the return has been approved.

  • Processing time may vary depending on your bank or payment provider.

Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

  • Original shipping fees (if any) are non-refundable.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos so we can resolve the issue promptly.

Contact Us

For any questions regarding returns or refunds, please contact us:

MERLIONA SELECT
📞 Phone: (360) 555-0122
📧 Email: contact@merliona.store
🏢 Address:
Bowline Investors LLC
409 Sid Snyder Dr
Long Beach, WA 98631
United States